Monday, 3 March 2014

Valentine's Day Surprise

Being creative is not just a hobby; it is a way of life - Anon

The minute I fully accepted this, I applied at The DOTTEDi. The moment I looked at the company website I knew this was the place I had to be.

Today is my day 7 at The DOTTEDi. This last week has been extraordinary! I was given the freedom to explore my areas of interest. I took a shot at client servicing, designing creative’s, organizing and marketing the DOTTEDi Valentine’s Day Surprise, website designing, packing products, shopping for gift hampers and now blogging!

Valentine’s Day is the busiest week of the year here. On my first week on the job the main event given to me was handle the DOTTEDi Valentine’s Day Surprise. 

The surprise began with a BMW receiving the client from their doorstep with a bouquet of red roses and a card. All throughout the journey we built up the suspense of the venue and what the night had in store for the surprised guest. At regular intervals our chauffeur handed the surprised guest a personalized card. We went wild with these cards, we drew on them, wrote mushy and quirky quotes, we colored on them, hinted them on the location, it was so much fun! Once the couple reached the fabulous Prakriti Windflower resort, the couples were received warmly by the hotel staff and escorted to the dinner table.

One client dreamed of a romantic pool side dinner while the other wanted a dinner under a gazebo (quite like the movies!). Since we are in the business of making greater than life dreams come true, of course we got it done! All around the pool side we poked hearts on the ground and placed tiny candles on the ground. 

The resort had a gorgeous stone pillar structure on the midst of the lawns. We simply twisted tiny ornamented twinkling lights all over the structure. The bougainvilleas creepers grown around the structure added the natural touch of perfection that no artificial decoration could do.

Each table was designed in a manner that the couple felt the world revolved around them during the meal. We placed customized the table mats with pictures of the couple and threw in a few quotes. The items on the menu card were renamed with elements of the couple. If I have to talk about all the details of the evening like the personalized wine bottles, personal butler, elaborate table setting, gift hampers, etc this blog post is going to get very long to read!

The couples were offered an overnight stay at the resort along with complimentary breakfast. One of our couples could not manage an overnight stay but opted for a full day stay instead.  We gave them a complimentary lunch instead. We always want our clients to feel the worth of every bit of the money they spent on this magical evening.

We obviously will claim the night to be a success even if it wasn't. But we have proof. One client spoke of seeing his fiancé with tears of joy, even before the night was over she was so happy that she could stop the tears from rolling down. You would expect a couple stuck in the Bangalore traffic for 2 hours would have dampened spirits but our chauffeur couldn't help but comment on how cheerful the couple was the entire ride back home. They were so impressed by the whole surprise, we received a personal call of thanks the very next morning.

Needless to say I was pushed out of my comfort zone throughout the week. The entire Team DOTTEDi was extremely supported all throughout. Finally, the sense of accomplishment you get on seeing extremely satisfied customers makes everything seem worthwhile. 

If this has post has got you interested, we have alot more! Check out DOTTEDi surprises

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